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Terms and Conditions
Client agrees to pay for all purchases of chauffeured transportation services rendered and such other charges. No terms and conditions of any agreement, reservation or order different from the standard terms will become part of any transaction unless specifically approved in writing by LUCKY.
PRICING OF SERVICES
The Client hereby agrees to the pricing of services in accordance with the LUCKY pricing structure in effect at the time the reservation is made. Said pricing structure is public record and is available upon request. The Client consents to the said pricing structure regardless of whether or not such pricing structure is requested or reviewed.
A minimum deposit in the amount of one hundred percent (100%) of the total estimated cost for the total services is due in order to confirm said services.
Reservations will be billed at a minimum of the time of services requested.
CANCELLATION AND CHANGE POLICY
Any additions, changes, or cancellations must be committed to in writing. Any additions will be charged at the time they are added at the same rate, unless otherwise agreed upon by both LUCKY and the contract signor or responsible party. Changes will be accommodated whenever possible, and fees collected accordingly. Refunds will not apply to cancellations that cause the actual number of people to fall under the previously guaranteed number and amount of the collected payment. Consideration and review will be given to such situations as they arise. Any consideration or refunds will be agreed upon by LUCKY in writing and will be made in the same form as payment was made.
CANCELLATION NO-SHOW FEES
Cancellation charges equal to the rate confirmed at time of reservation will apply unless:
Sedans are cancelled more than three (3) hour prior to scheduled pickup time.
- Mini-coaches are cancelled more than forty-eight (48) hours prior to scheduled pickup time.
- Limousines, Sports Utility Vehicles and Vans are cancelled more than six (6) hours prior to scheduled pickup time.
- Group greeters / coordinators are cancelled more than two (2) hours prior to the scheduled arrival time.
A no-show fee equal to the reservation, plus any applicable waiting time fee, will be charged when the passenger fails to arrive at the designated location. To avoid a no-show fee, call 1-877-546-6861 if you cannot locate your vehicle.